3 Jobs in Kensington, MD
Chris Aguirre - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member Near Kensington, MD
Job Description
Job Description:
As a CSR at State Farm, you will be an integral part of Chris Aguirre's team, responsible for delivering outstanding service to our customers. Your key responsibilities will include:
- Customer Support: Providing exceptional customer service by promptly responding to inquiries, answering questions, and offering expert guidance on insurance products and coverage options. Your ability to actively listen, empathize, and communicate effectively will be crucial in providing personalized service.
- Policy Management: Assisting clients with policy changes, updates, and claims processing. You will handle policy endorsements, review coverage details, and ensure accurate processing of policy transactions to meet our customers' needs efficiently.
- Problem-Solving: Analyzing complex customer situations and finding effective solutions to address their unique requirements. Your strong problem-solving skills, combined with a customer-centric approach, will play a pivotal role in resolving customer concerns and providing optimal solutions.
- Collaboration: Working closely with Chris Aguirre's team and other professionals in a supportive and collaborative work environment. You will contribute to a positive team dynamic, share knowledge, and learn from experienced colleagues.
- Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
- Strong customer service orientation and a genuine desire to assist and support customers.
- Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
- Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
- Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
- Previous experience in customer service, insurance, or a related field is preferred.
BENEFITS:
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
Job Summary
Full Time
$50k-64k (estimate)
04/23/2024
05/11/2024
The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member. You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member below and select your interested title to get hiring information.
